Customer Relationships
Watch the recorded webinar and access the notes from the third talk on customer relationships, hosted by BidClips co-founder, Fun Director, and CSO, Jim Evans.
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Timing: Being consistent and personal with your follow ups, showing attention to detail in how you communicate. |
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Tact: Using empathy and courtesy to show your customers that you care about how they want the job to be done. |
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Technique: Knowing and owning your service, overcoming objections, and competing to earn the trust of your customers. |